DESCRIPTION

Please note:

  • All photographs and illustrations are representative only.
  • All measurements are approximate.
  • The description and features outlined are provided by the manufacturer.
  • If you are in any doubt about the item you wish to purchase or its features, please contact the sales department.

PAYMENTS

Payments are accepted via credit or debit card.

Cheques can also be accepted, however please note that this will slow down the supply of goods as all payments must be cleared before the products are released

PRICING

  • All prices are stated in Pounds Sterling.
  • Prices are inclusive of VAT but exclusive of other charges
  • The prices shown on the website are constantly updated.
  • Prices are sometimes liable to changes beyond our control.
  • If the cost of your order differs from the prices on the website, we will contact you either by telephone or letter to request your instructions.
  • We reserve the right to change any advertised price without prior warning.

DEFECTIVE GOODS

If you believe the item you have purchased from us is defective, please contact us so that we can advise you on the best course of action.

Most appliances will need to be inspected in your home to ascertain the nature of the problem.

If the item is found to be faulty, Southern Domestic or the Manufacturer's service agent will attempt to remedy the problem at your home under the terms of the Manufacturer's warranty.

In the event that an engineer deems the item to be replaced, Southern Domestic or the Manufacturer will arrange an exchange and uplift of the faulty product.

AVAILABILITY

All items are subject to availability. We can only guarantee availability while stocks last.

If the goods ordered become unavailable, we will contact you with suggestions of alternative goods of equivalent quality and price where possible.

Any dates we specify for delivery of goods ordered are approximate and we shall accept no liability for losses, costs, damages, charges or expenses caused by any delay in delivery of the goods.

GUARANTEES (APPLIANCE SALES)

All our goods come with a full Manufacturer's guarantee of a minimum of 12 months.

Bosch, Neff and Siemens offer a free 2nd year warranty on most appliances once you have registered your purchase.

All goods comply with all applicable legislation and customers are reminded that their statutory rights are not affected by these terms and conditions

 

WEEE Regulations:

 

 

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
 
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
 
·         Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
 
·         Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.  
 
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
 
Southern Domestic Electrical services (Hampshire) Ltd  is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
 
For example, if a customer bought a new washing machine from us we would accept their old washing machine and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
 
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

 Collection on delivery service

 We offer a collection on delivery service for recycling, for which there will be a charge, All appliances must be fully disconnected and ready for removal.

                                                                                                                       

PRIVACY POLICY

To provide you with our services, it is necessary for us to hold and process certain information about you. We take reasonable care to keep this information secure and prevent any unauthorized access or unlawful use of it. We process all personal information in accordance with applicable UK Data Protection Legislation.

If you choose to register with Southern Domestic we will ask you to provide details of your name, address, telephone, facsimile and e-mail address. In addition we will ask for payment details. This information will be stored and used to process your order.

 

CONDITIONS OF USE

Thank you for accessing this website http://www.southerndomestic.co.uk. Please read these conditions of use before using this site which is operated by Southern Domestic Electrical Services (Hampshire) Ltd. We operate this site for the purpose of advertising our services to customers and potential customers. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site

NO RELIANCE

Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to its accuracy, of text or images used.

COPYRIGHT NOTICE

This site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, formats, files, graphics, devices and links contained in it or linked to it (together 'content') are protected by copyright, trademarks and other rights of intellectual property owned by us or licensed to us.

Anyone accessing this site is entitled to view any part of it. However, the content must not be used nor reproduced (in whole or part) for any other purpose including on or in connection with another website or publication or for direct commercial gain. Any links to this site must be notified to and approved by us before they are created or steps are taken to create the same.

GOVERNING LAW AND JURISDICTION

These conditions are governed by the laws of England